Management Team

Goh Seow Eng

Goh Seow Eng

Chief Executive Officer

Nationality: Malaysian

Date of Appointment: 1 November 2022

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Goh Seow Eng is the Chief Executive Officer of Maxis Berhad. He brings regional leadership experience, having previously served as the President and Chief Operating Officer of Advanced Info Service Plc (AIS) in Thailand.

During his tenure with Singtel in Singapore, he was the Managing Director of Home Business, where he oversaw the fibre broadband, pay-TV, and fixed-line segments. He also led customer life-cycle management and marketing communications for Singtel's consumer division in Singapore.

Before joining Singtel in November 2010, he served as Chief Operating Officer, Consumer Group, at Astro Malaysia, Southeast Asia's largest pay-TV operator. His extensive background in the financial services sector includes heading various corporate and consumer banking units at Citibank in London, Kuala Lumpur, Taipei, and Tokyo, as well as leading credit card marketing for Wells Fargo Bank in San Francisco.

He is a graduate of the University of Pennsylvania's Management and Technology Dual-Degree Programme. He holds a Bachelor of Applied Science (Computer Science) cum laude and a Bachelor of Science in Economics cum laude from the University's Wharton School. He also obtained his MBA from the University of California, Berkeley, and is an alumnus of Harvard Business School's Advanced Management Programme.

Jennifer Wong

Jennifer Wong

Chief Financial Officer

Nationality: Malaysian

Date of Appointment: 3 October 2022

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Jennifer brings with her more than 20 years of progressive experience in accounting, controllership, financial and operation management, as well as business planning and analysis.

She is an accountant by profession and started her career with Arthur Andersen, and later with Ernst & Young and PwC, where she advised on Mergers and Acquisitions transactions, corporate exercises, and Initial Public Offers in the UK, Malaysia, and Hong Kong. In the span of over 14 years with Celcom Axiata Berhad (Celcom), she has held various senior positions, namely Senior Vice President of Business Planning and Financial Management, Deputy Chief Financial Officer (CFO) and finally as CFO.

She is a graduate of Harvard Business School's Advanced Management Programme, as well as INSEAD's General Management Programme and Innovation Programme. She is a member of the Malaysian Institute of Accountants and Malaysian Institute of Certified Public Accountants.

Loh Keh Jiat

Loh Keh Jiat

Chief Consumer Business Officer

Nationality: Malaysian

Date of Appointment: 16 August 2021

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Loh leads the Consumer Business division, driving Maxis' ambition as the leading integrated telco in Malaysia.

He joined Maxis as the Chief Marketing Officer in August 2021. Prior to Maxis, he worked with Digi, where he held various senior positions within the Sales and Marketing Division for 12 years. Before Digi, he was with PT Mobile-8 Tbk Indonesia and PricewaterhouseCoopers Malaysia.

He has over 20 years of experience in the telecommunications industry with a proven track record in building prepaid and postpaid businesses for the consumer segment. He has also led major transformation programmes in digitalising customer journeys and modernisation of sales and distribution in recent years.

He received his undergraduate degree from Monash University and is a Chartered Accountant in Malaysia. He is an alternate director in Digital Nasional Berhad (DNB).

Prateek Pashine

Prateek Pashine

Chief Enterprise Business Officer

Nationality: Indian

Date of Appointment: 3 July 2023

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Prateek heads the Maxis Business division with a strong ambition to help transform businesses in Malaysia to be future-ready, cutting across corporate, government, SME and wholesale customers.

He brings over 30 years of experience across Sales, Marketing, Procurement, Project Financing and Business Planning & Strategy, with leadership exposure spanning the hospitality, software, real estate, and telecommunications equipment and services.

Prior to joining Maxis, he spent over 20 years within the Tata Group, serving in leadership roles at companies including Tata Teleservices and Tata Communications. He subsequently spent around 5 years setting up and leading Reliance Jio's Enterprise Business, delivering ICT solutions such as connectivity, private networks, mobility, cloud, IoT and cybersecurity services to enterprise customers and government agencies.

He has served on global industry boards as Chairman of the Wireless Broadband Alliance (WBA) and as a Board Member of the WiMAX Forum.

He has an MBA in Corporate Strategy and Marketing with an Engineering degree in Electronics. He was a recipient of the prestigious Fulbright Scholarship and attended the Fulbright-CII Fellowship Programme for Leadership in Management at Carnegie Mellon University, Pittsburgh, USA.

Patrick Er

Patrick Er

Chief People & Transformation Officer

Nationality: Malaysian

Date of Appointment: 1 April 2024

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Patrick has taken on the role of Chief People & Transformation Officer at Maxis. He is responsible for steering Maxis' human capital strategies and enhancing the Company's customer-centric approach. He is also responsible for cultivating a strong organisational culture, driving transformative initiatives, and identifying avenues for new businesses. One of these new businesses is Maxis' expansion into solar, where Patrick serves as the Director of Maxis Green Solutions Sdn. Bhd.

Prior to his current appointment, Patrick served as the Chief Sales & Services Officer at Maxis, where he led retail, regional sales management, fibre build and operations, customer service, customer excellence programme, credit and collections, and logistics.

Before joining Maxis, Patrick held diverse roles at Hong Leong Bank, Digi and Intel Malaysia where he played a pivotal role in driving business growth and enhancing operational excellence across a wide array of industries, from engineering and construction to banking, sales and services as well as transformation.

He holds a Bachelor of Science in Mechanical Engineering from Michigan Technology University and a Master's in Business Administration from University of Newcastle. Patrick is also a graduate of INSEAD's Advanced Management Programme.

Ng May Ching

Ng May Ching

Chief Information Officer

Nationality: Malaysian

Date of Appointment: 1 December 2020

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May Ching is responsible for digitalisation, data and AI, cybersecurity and IT in Maxis. Since joining Maxis in 2013, she has driven the IT and Digital Maxis strategic roadmap and key digital transformation and delivery programmes, established Digital and Data & AI Centres of Excellences as well as managed cybersecurity and operations. She has led the transformation and digitalisation of customer experience through cloud at Maxis and has established Maxis as a leader in cloud, data and AI, digital and platform solutions on top of Malaysia's leading converged network.

Prior to joining Maxis, she was a Managing Director in Accenture's Communications, Media and Technology regional practice with 19 years' experience in technology delivery, IT transformation and, business and IT solutions consulting for communications providers.

She graduated from Monash University in Melbourne, Australia, with First Class Honours Bachelor's degree in Electrical and Computer Systems Engineering.

Yap Chee Sun

Yap Chee Sun

Chief Network Officer

Nationality: Malaysian

Date of Appointment: 1 January 2025

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Yap Chee Sun (CS Yap) joined Maxis as the Chief Network Officer effective 1st January 2025, where he leads the digital network. With over 35 years of industry experience, he is dedicated to enhancing network customer experience, driving network transformation and achieving operational excellence.

In his previous role as Chief Network Officer at Celcom and later as Head of Network Integration & Consolidation at CelcomDigi, CS Yap has successfully delivered the largest network consolidation program in the country, demonstrating his exceptional leadership and technical expertise. He also brings a wealth of regional experience from his earlier roles in Singapore, Indonesia and the Philippines, where he held significant positions such as Chief Technology & Information Officer at PT Smartfren and Vice President of Mobile Network Operations at Globe Telecom during his tenure with Singapore Telecommunication (Singtel) Group.

His earlier career with Maxis as Vice President - Head of Network highlighted his commitment to cutting-edge network technologies, overseeing the successful launch of Malaysia's first commercial LTE network in January 2013 amongst others.

He has further attended and enhanced his leadership capabilities through a senior management program at Stanford University, USA and holds a Bachelor of Engineering (1st Class Hons) in Electrical & Electronic Engineering from the University of East London, UK.

Azizul bin Abdul Rahman

Azizul bin Abdul Rahman

Chief Corporate Affairs Officer

Nationality: Malaysian

Date of Appointment: 1 April 2025

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Azizul leads the Regulatory affairs, Government engagement and Universal Service Provision management. He is responsible for providing strategic Communications counsel as well as media management, employee Volunteerism and Corporate Social Responsibility activities. He also drives the Sustainability agenda, focusing on mandatory ESG reporting and green initiatives.

He has over 30 years of experience and prior to rejoining Maxis in January 2025 as Chief Corporate Affairs Officer Designate, he served as Director of Group Corporate Affairs at Edotco Group, where he led significant initiatives across multiple Asian countries. He previously held senior roles with Tesco UK PLC, Peremba Group, the Securities Commission Malaysia and began his career at KPMG.

A Chevening Scholar, he holds a Master of Business Administration from University of Edinburgh and a Bachelor of Business Administration (Accountancy) from Western Michigan University. He is a Fellow member of the CPA Australia and a member of the Malaysian Institute of Accountants.