TAN LAY HAN


Head of Sales and Service


Malaysian, 55 years old


Date of Appointment as Head of Sales and Service:
10 June 2013

Lay Han leads a team focusing on Customer Service, Channel and Supply Chain Management.

Lay Han joined Maxis in October 1999 as Head of Sales and Distribution and was subsequently appointed as Head of Channel Distribution and Customer Service in February 2004, and later as Head of Consumer Marketing in September 2006.

In September 2009, he was appointed Head of Planning and in mid-2010, he took charge of the Business Transformation portfolio. On 10 June 2013, he was appointed as Head of Sales & Service.

Prior to joining Maxis, he was General Manager at Tanjong Golden Village Sdn. Bhd. (now known as TGV Cinemas Sdn. Bhd.). He was also involved in various business development projects for Tanjong Plc. including the establishment of the TGV business.

He was previously with BP Malaysia Sdn. Bhd. where he held various marketing and operations positions during his nine years there.

Lay Han holds a Bachelor of Engineering from RMIT (Royal Melbourne Institute of Technology) and Masters in Business Administration from Cranfield School of Management.